TjwalNet provides the best solution for travelers to stay connected while traveling abroad, we are covering over 200 countries and regions at affordable rates from around the world.

An eSIM is an embedded SIM card that is on your device. It provides a faster and more convenient way to stay connected.

TjwalNet App can be downloaded free from the Apple App Store (iOS) or the Google Play Store (Android).

https://www.tjwal.net/

Please note that in order to activate your eSIM:

1- You need to use an eSIM-compatible device
2- Your device needs to be network unlocked
3- A good network/WiFi connection is required

You can add an eSIM to your device in 2 ways (please note that these steps may differ depending on your device):

Option 1: Scan the eSIM QR code
Follow these steps to scan the QR Code and set up your eSIM:

1- Go to Packages to find your QR code via the app
2- Go to Settings on your device
3- Go to Cellular/Mobile
4- Add Cellular/Mobile Plan
5- Scan your eSIM QR Code

Option 2: Enter details Manually

1- Go to Packages to find your Manual Installation details via the app
2- Go to Settings on your device
3- Go to Cellular/Mobile
4- Add Cellular/Mobile Plan
5- Select Enter Details Manually. You will be asked to enter:
     - SM-DP+ Address
     - Activation Code
     - Confirmation Code (if available)

THe APN is the device's Access Point Name and you may need to customize your device's APN settings to get access to data with certain Tjwal Net eSIMs. If the APN settings are required for youe eSIM installation details. 
Please follow these steps to set up an APN: 

On iOS: 

- GO to Settings on your device 
- Go the cellular/Mobile Data
- Select your eSim under cellular/Mobile Data Plan
- Go to Cellular/Mobile Data Network
- Type the new APN settings in the Cellular/Mobile Data APN field as written in the eSIM installation details (all lower case, all one word) 
- You can leave the other fields as it is

On Android: 

- GO to Settings on your device 
- Go to the Network & Internet 
- Go to MObile Networks 
- Go to Access Point Names 
-  Type the new APN settings in the Cellular/Mobile Data APN field as written in the eSIM installation details (all lower case, all one word) 
- You can leave the other fields as it is

The list of eSIM compatible devices is as follows:

Apple

• iPhone 14
• iPhone 13
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 13 Mini
• iPhone 12
• iPhone 12 Mini
• iPhone 12 Pro
• iPhone 12 Pro Max
• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone XS
• iPhone XS Max
• iPhone XR
• iPhone SE (2020)
• iPad Air (3rd Generation)
• iPad Air (4th generation)
• iPad Pro 11‑inch (1st generation)
• iPad Pro 11‑inch (2nd generation)
• iPad Pro 11-inch (3rd generation)
• iPad Pro 12.9‑inch (3rd generation)
• iPad Pro 12.9‑inch (4th generation)
• iPad Pro 12.9-inch (5th generation)
• iPad (7th generation)
• iPad (8th generation)
• iPad Mini (5th Generation)

Samsung

• Samsung Galaxy Fold
• Samsung Galaxy S21 Ultra 5G
• Samsung Galaxy S21 5G
• Samsung Galaxy S21+ 5G
• Samsung Galaxy S20
• Samsung Galaxy S20+
• Samsung Galaxy Z Flip
• Samsung Galaxy Z Flip3 5G
• Samsung Galaxy Note 20+
• Samsung Galaxy Note 20
• Samsung Galaxy Note 20 Ultra
• Samsung Galaxy Z Fold2

Google Pixel

• Google Pixel 3 & 3 XL
• Google Pixel 3a & 3a XL
• Google Pixel 4, 4a & 4 XL
• Google Pixel 5

HAMMER

• HAMMER Explorer PRO
• HAMMER Blade 3
• HAMMER Blade 5G

Motorola

• Motorola Razr 2019
• Motorola Razr 5G

Huawei

• Huawei P40 
• Huawei P40 Pro
• Huawei Mate 40 Pro

Others

• Nuu Mobile X5
• Gemini PDA 4G+Wi-Fi
• OPPO Find X3 Pro*
• Sony Xperia 10 III Lite

Windows 10

ACER

• ACER Swift 3
• ACER Swift 7

ASUS

• ASUS Mini Transformer T103HAF
• ASUS NovaGo TP370QL
• ASUS Vivobook Flip 14 TP401NA

Dell

• Dell Latitude 9510
• Dell Latitude 7410
• Dell Latitude 7310
• Dell Latitude 9410
• Dell Latitude 7210 2-in-1

HP

• HP Elitebook G5
• HP Probook G5
• HP Zbook G5
• HP Spectre Folio 13

LENOVO

• Lenovo Yoga C630
• Lenovo Miix 630
• Lenovo Yoga 520
• Lenovo Yoga 720 convertible laptops

SURFACE

• Surface Go 2
• Surface Pro X
• Surface Pro 5 LTE Advanced

You can see how much data you have used in packages center by clicking on the data icon.

The eSIMs cannot be reinstalled, if you remove your eSIM you may encounter an error when you try to download it again.

Please contact us for more information.

The eSIM data package expiration date is determined by the validity of the eSIM and the amount of data consumed. Depending on the country or location (e.g. 1 day, 7 days, 30 days, etc).

We accept the following payment methods:
- Visa Card, Master Card, American Express credit , Paypal & Apple Pay

This error message is related to an installation failure which can be caused by different factors as follows:

1. Many eSIMs are installed on the device. eSIM compatible devices allow you to install multiple eSIMs but depending on the device model the number of eSIMs you can have active at the same time may vary. For example, iPhones can store from 5-10 eSIMs depending on the device's storage. For more information, please contact your phone manufacturer. 

•  If you confirm that you have maximized your device's eSIM storage. You can remove your old eSIMs on the device.

2. Mobile data is disabled in the device's settings

3. Trying to install an eSIM that was already installed: most eSIMs can only be installed once.

• You can verify if the eSIM is installed on your device by Going to Settings > General> About> Scroll down to find the ICCID (it's a 20 digits number that starts with 89XXXXXXXXXXXXXXXXXX and ends with a random extra number). If you confirm that the ICCID has been installed it might be a matter of making a few adjustments to get connected. Please refer to your eSIM installation page for all the details.

4. Poor connection when trying to install the eSIM. This commonly happens when using the public wi-fi.

This error may show if you are trying to install an eSIM on a network-locked device. 

You can check if your device is locked by following the steps below:

1. Go to Settings > General, and tap About.
2. Under Carrier Lock, you should see a message that says No SIM restrictions. If you don't see that message, please contact your carrier to have your device unlocked. 

Yes, the data connection is shareable!  

To share your internet or mobile data, you can make use of your device's hotspot capability.

On an Android device (Depending on the device manufacturer and Android version the steps may vary), you simply need to: 

1. Go to Settings >> Mobile Hotspot & Tethering
2. Turn ON your Mobile Hotspot.

On an Apple device, ensure to manually configure your Personal Hotspot APN first:

1. Go to
   Settings > Cellular > Cellular Data Options > Cellular Data; OR
   Settings > Mobile Data > Mobile Data Options > Mobile Data
2. Have the APN setting under CELLULAR or MOBILE DATA, the same as your PERSONAL HOTSPOT.

       3. This will enable you to toggle ON your Personal Hotspot with your eSIM mobile data.